| Excellence Policy |
| Votorantim Cimentos, with its management excellence model in all its business, is determined to generate, continuously, value to its stockholders, collaborators, customers and for the society, based on the following principles: Occupational Health and Safety are priorities – Establish and maintain appropriate work conditions and methods, consistent with the highest legal standards and with prevention as the basic focus. Set responsibilities for each collaborator, skills compatible, to identify, assess and control the risks involved in the activities, and ensure proper use of the protection gear. Skilled, committed and motivated human resources – Develop each collaborator to operate as a company principles promoter; reinforce leadership in training and motivation processes, to maintain a continuous search for high performance in all the areas involved. Harmony with the environment and commitment with life quality – Carry out the operations within a sustainable development model, ensuring natural resources proper utilization and pollution prevention; comply with current regulations; promote clean, organized and healthy work environments; maintain open communication channels with society as part of the environmental performance continuous improvement goal. Client satisfaction – To be recognized in the market as the best operating company and best customer and employees relationship, committed with its needs and providing the construction market, with high reliability products, services and solutions, efficiency and expertise. Processes and synergy improvement – Processes refinement and achieving goals set, aggregate value generation and efficient management system driven, operations speed. Use and promote strongly the synergy between the Units and employees to share knowledge and resources. Installations and gear optimized performance – Motivate the effective employees participation in the processes and gear performance improvement, with emphasis in tools utilization and the Votorantim Cimentos business system (VCBS) philosophy. Intelligently low costs – Continuous available resources optimization search, with results-based management - objective and systematized – always costs leadership driven in the markets it operates, as an essential factor for sustainable competitiveness in time.
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